Privacy policy

Collection of Personal Information

Whenever you visit the Site, we automatically gather certain details about your device, including your web browser details, IP address, time zone, and some cookies present on your device. As you navigate through the Site, we also track the specific web pages or products you look at, which websites or search queries brought you to our Site, and your interaction patterns with the Site. This information collected automatically is referred to as “Device Information.” The following technologies are employed to collect Device Information: “Cookies” are small data files placed on your device or computer that often contain a unique identifier that is anonymous. To learn more about cookies and how to disable them, you can visit http://www.allaboutcookies.org. “Log files” monitor activities on the Site and gather data including your IP address, type of browser, your Internet service provider, pages you entered or exited to/from, and the date/time of your visit. “Web beacons,” “tags,” and “pixels” are electronic files utilized to document your navigation of the Site. Moreover, when you conduct a purchase or try to make a purchase through the Site, we collect certain information from you, including your name, billing and shipping addresses, payment details (like credit card numbers), email address, and phone number. This information is termed as “Order Information.” In this Privacy Policy, when we discuss “Personal Information,” we are referring to both Device Information and Order Information.

Utilization of Your Personal Information

The Order Information we collect is primarily used to complete any orders made through the Site (this includes processing your payment details, arranging for shipping, and providing you with invoices and/or order confirmations). Furthermore, this Order Information allows us to communicate with you, screen orders for potential risks or fraud, and, in alignment with your preferences, provide you with information or advertisements regarding our products or services. The Device Information helps us in identifying potential risks and fraud (specifically through your IP address), and more broadly, to enhance and optimize our site (for example, by creating analytics about how our customers browse and interact with the Site, and to evaluate the effectiveness of our marketing and advertising campaigns). Contact information is used for system alert purposes (for example: SMS-based price alerts.)

Communication Preferences

If you no longer wish to receive communications from us via email, you may opt-out of certain types of communications (as described below) by clicking the “unsubscribe” link at the bottom of our emails or by contacting us at the “Contact Us” details provided at the end of this Policy and providing your full name, mailing address, phone number and email address so that we may identify you in the opt-out process. Once we receive your instruction, we will promptly take action.

Communications Regarding Our Services. We will send you email notifications and free newsletters from time to time with offers, suggestions and other information. You may “opt-out” from receiving such communications by following the “Unsubscribe” instructions provided in the email.

Legal or Security Communications. We also send out notices that are required for legal or security purposes. For example, certain notifications are sent for your own protection. In other cases, these notifications involve changes to various legal agreements, such as this Policy or the Terms of Service. Generally, you may not opt out of such emails.

Account and Order Communications. If you subscribe to our services, we may send you communications regarding such services. We may also send communications providing customer support or responses to questions regarding the operation of the services. Generally, you may not opt out of such emails.

Disclosure of Personal Information

We share your Personal Information with third parties to assist us in using your Personal Information, as described above. For instance, we use PayPal for payment processing, and you can find more information on how PayPal uses your Personal Information on their website. Google Analytics is also employed to understand how our customers use the Site--you can learn more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

In the event of an audit by our data providers, we might share your information strictly for verifying your non-professional trader status. Additionally, we may disclose your Personal Information to comply with relevant laws and regulations, respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise safeguard our rights.

Security Measures

We implement robust security measures to safeguard your data. Your sensitive data is securely transmitted to us, encrypted, when you enter it on our website. This encryption can be identified by a lock icon at your web browser’s bottom or the presence of “https” at the start of the web address. Beyond online encryption, we ensure your data’s offline security. Access to personal data is limited to employees who require it to perform specific tasks, such as processing payments or customer service. The servers and computers storing personal data are maintained in a secure facility.

Behavioral Advertising Practices

As outlined previously, we leverage your personal information for targeted advertising or marketing that might interest you. For a deeper understanding of how targeted advertising operates, you can visit the educational page of the Network Advertising Initiative (“NAI”) at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You have the option to opt-out from targeted advertising through:

- Facebook: https://www.facebook.com/settings/?tab=ads

- Google: https://www.google.com/settings/ads/anonymous

- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

- AdRoll: https://app.adroll.com/optout

- X: https://help.twitter.com/en/safety-and-security/privacy-controls-for-tailored-ads

Moreover, opting out from certain services is possible by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Do Not Track Policy

We do not change our site’s data collection and usage strategies upon detecting a Do Not Track signal from your browser.

Information Retention Policy

Order details submitted through the site are retained in our records unless you request the deletion of this data.

Underage Privacy Protection

Our services do not knowingly collect information from children under the age of 13. If we discover that personal information from a child under 13 has been collected without verification of parental consent, we will take steps to remove that information. If you suspect we might have data from or about a child under 13, please get in touch with us at support@tradepulse.net

Policy Updates

We may revise this privacy policy occasionally to reflect changes in our practices or for other operational, legal, or regulatory reasons. Upon any policy changes, we will inform you via email using the email address associated with your Finit account.

Contact Us

For more information, or if you have any questions concerning this Policy or our information collection, storage and disclosure practices, wish to exercise your rights, or wish to lodge a complaint with us, you may contact us using the information below. Please note, if your communication is sensitive, you may wish to contact us by email at support@tradepulse.net